Anna Serafini

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  • Payment Methods

      :root { --ink: #1f2937; --muted: #6b7280; --brand: #7c3aed; --accent: #eef2ff; --bg: #fafafa; --card: #ffffff; --border: #e5e7eb; } * { box-sizing: border...

  • Standard Refunds

    This policy applies to Books & Banter’s B2C shop. For VIP members, see differences below. For business (B2B) subscriptions, please refer to your contract terms.SummaryRefunds at a GlanceRefunds are...

  • Bookworm Club Refunds

    This policy applies to Bookworm Club (VIP) members. For the standard policy, see “Refunds Policy.” For VIP return windows and label rules, see “Returns for VIPs.”SummaryRefunds at a Glance (VIP)Pri...

  • Standard Returns

    This page covers standard returns for Books & Banter. If you’re a Bookworm Club (VIP) member, see Bookworm Club Returns for extended perks.Summary Standard Returns at a Glance Return window: 30 d...

  • Bookworm Club Returns

    This page covers VIP returns for the Bookworm Club on the B2C side of Books & Banter. Update any example numbers to match your final policy.SummaryVIP Returns at a GlanceExtended return window: 45 ...

  • Bookworm Club Policy

    Eligibility: Available to customers 18+ with a valid email and domestic shipping address.Auto‑renewal: Membership renews monthly or annually until canceled.Exclusions: Gift cards and some third‑par...

  • How to Upgrade to Bookworm Club

    Join from Account → Bookworm Club or at checkout. Trial starts immediately (if available).Shop and save: free shipping and 2x points apply automatically when signed in.Get first dibs: watch your VI...

  • Differences Between Standard B&B and Bookworm Club Experience

    FeatureStandard (Free)Bookworm Club (VIP)ShippingFree over \$35Free on all domestic ordersOrder HandlingStandard packingPriority packing (ships first)Early AccessPublic drop times24-hour early acce...

  • Order Cancelation

    Need to cancel or change an order? This guide explains when you can cancel, how to do it, and what to expect for refunds and promotions.Quick answersCan I cancel my order? Yes, if it hasn’t started...

  • Locked out of Account

    This article explains how customers can troubleshoot their account login issues.