Anna Serafini

A vendor payment breakdown is provided by our billing department via email. This can be expected1-3 business days after payment is made. A payment breakdown will include client’s name and amount if...

The required information on an invoice depends on the type of vendor providing services. Invoices for Local Business/Community Resource which provides services to the public, must include: • Parti...

Though governments have tailed behind the private sector in their adoption of cloud software, according to a 2021 NASCIO survey, 88% of state CIO respondents noted plans to expedite cloud adoption...

If you finished functional/application testing and you're ready to go live, select the Go-live readiness request ticket type. You can also submit this type of ticket if your project has been on hol...

If you already have a contract with your connection and are ready to start implementing, select the Project request ticket type. Review the implementation guide to make sure you're ready first. We ...

If you have questions about a new connection prior to kickoff, select the Pre-kickoff support ticket. For this type of request, you may have questions like: “Have you worked with X EHR before?” ...

This article explains how customers can troubleshoot their account login issues. 

ACADEMIC PARTNERSHIPS In the global marketplace, it is essential to be connected. That is why we are actively forming strong ties with academic partners who meet the same standards of quali...

The Madison Club is our VIP only club! VIP members with Madison Island get exclusive access to discounts, new styles, and other fun promotions. You can use bulleted lists to highlight content:  Hi...

Please review the standard delivery chart below for information on rates and time windows.    STANDARD PRIORITY OVERNIGHT INTERNATIONAL   Package arrives 5 to 7 business days after processing ...