Pre Kick Off

If you have questions about a new connection prior to kickoff, select the Pre-kickoff support ticket.

For this type of request, you may have questions like:

• “Have you worked with X EHR before?”
• “How well is my scope supported with eClinicalWorks?”
• “Are there any special considerations for working with Allscripts?”

To find answers to these types of questions, check which connections Redox already works with or explore a list of Carequality participants. If you still have questions, submit a ticket.

Please note that we prefer that you ask these types of questions early in the process. If you still need to have a support call with us, include an agenda so our team can provide available resources or research your questions beforehand.