
Anna Serafini
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Recent activity by Anna Serafini-
Standard Delivery
Please review the standard delivery chart below for information on rates and time windows. Shipping can be expedited in 2 - 3 days. You can use bulleted lists to highlight content: Highlight #1 H...
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Click & Collect Delivery
Click & Collect is an easy way to order and get your items quickly. Click & Collect information is detailed below. You can use bulleted lists to highlight content: Highlight #1 Highlight #2 Highl...
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Madison Island VIP Delivery
Madison Club VIP members have additional delivery options at a discount. These delivery options are detailed below. You can use bulleted lists to highlight content: Highlight #1 Highlight #2 High...
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Wrong Size/Replacement
Please reach out to our support team by clicking on the SUBMIT A REQUEST link in the top right corner or right HERE.
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What do I do if I want to return something?
Our return policy allows you to return marketing materials within a period of 30 days from the date of purchase. This means that if for any reason you are not satisfied with the marketing items you...
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How do I initiate a refund?
If you wish to exchange an item, please follow the process below. Please have your order number ready. You can use bulleted lists to highlight content: Highlight #1 Highlight #2 Highlight #3 Tex...
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All About Refunds
Our refund policy is here, but you may have additional questions about refunds. We’ve tried to answer as many of your refund questions as possible below. You can use bulleted lists to highlight con...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...